Privacy Policy

Last update: March 06, 2024

Thank you for choosing Neurodiverse Families. This Privacy Policy outlines our commitment to protecting the privacy and handling of the personal and sensitive information you provide or we collect when you interact with our website and utilize our specialized online courses aimed at supporting parents in managing and improving their children's mental health.


1.) Information We Collect

 In addition to basic personal details such as your name, email address, and contact information which you voluntarily provide when registering or enrolling in our courses, our collection extends to sensitive information that may include:

Details related to the mental health condition of your child, as relevant to the courses you enroll in or inquire about.
Diagnostic or therapeutic information that you choose to share with us to tailor the course content to your child's needs.
Payment and billing information, securely processed by our trusted payment service provider for enrollment fees, without being stored on our servers.


2.) Use of Your Information

 Our use of your information is specifically aimed at delivering a personalized and effective learning experience for you and your child, including:

Customizing course content and support services to match your child's mental health needs.
Providing guidance and feedback on progress and strategies for mental health management.
Research and development purposes to enhance our course offerings and understand the effectiveness of our strategies in supporting neurodiverse children and their families.


3.) Data Security

 Recognizing the sensitive nature of the information we deal with, we place utmost importance on the security measures to protect your and your child's personal and health-related information against unauthorized access, disclosure, or misuse. Our security practices are continually reviewed and enhanced in line with technological advancements and regulatory standards.
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4.) Third-Party Disclosure
Our policy restricts the sharing of your personal and sensitive information to third parties, except for: Authorized partners and service providers involved in delivering the courses and support services, under strict confidentiality agreements. When necessary to comply with legal obligations, safeguard our rights, or ensure the safety of our users, subject to the strictest confidentiality and privacy standards.


5.) Your Rights and Choices
Understanding the importance of control over personal and sensitive information, we offer: The ability to access, review, and request modifications to your or your child's information. Options to withdraw consent or request the deletion of personal information, recognizing that this may impact our ability to provide certain services. The choice to opt out of non-essential communications, while still receiving critical updates about courses or services.


6.) Changes to this Privacy Policy
Any changes to our Privacy Policy will be communicated through our website or direct notifications, ensuring you are informed of how your information is used and protected at Neurodiverse Families.


7.) Contact Us
For inquiries or concerns regarding our Privacy Policy or the handling of your personal and sensitive information, please reach out to us at [Contact Email]. At Neurodiverse Families, we are dedicated to the privacy and security of your information and to providing a supportive and safe environment for all families.


Thank you for trusting Neurodiverse Families. We are committed to supporting you and your child through our specialized courses and resources, with a strong emphasis on confidentiality, privacy, and security.